Reservation Forms & Requirements
Courtesy Cancellation Policy
Boston Red Dog requests a 72 hour cancellation notice for lodging reservations made over holidays, including (but may not be limited to) Thanksgiving, Christmas, New Year’s Eve, Easter, Memorial Day, July 4th and Labor Day. For all non-holiday periods during the year, we request a 24 hour cancellation notice. Cancellations made less than 72 hours in advance for holiday periods and 24 hours in advance for non-holiday periods will constitute a charge for ½ the rate of one night’s stay to the customer’s account.
For the safety and health of our guests, all pets must have up-to-date records for all required vaccines. Vaccines must be administered under the guidance of a licensed veterinarian. The vaccine requirements are listed below and written proof of each is required.
All dogs will be required to show proof of current Rabies, Distemper and Bordetella vaccines as well as a negative fecal test within the last 12 months prior to visit. This will be required for all services within the Red Dog facility – no exceptions. The staff at Red Dog will be reviewing our records to see if your pet has already shown proof of all of the above. If no fecal test is present in your file and you do not have proof of a recent fecal test, we will be offering to run the test for a $20 fee through our affiliate Boston Animal Hospital.
All cats will be required to show proof of current Rabies and Distemper vaccines as well as a negative FIV / FeLV. If your cat is an outdoor cat this must be tested for annually.
Need your pet vaccinated?
Have your pet’s vaccines updated at Boston Animal Hospital. Conveniently located at the Red Dog Complex. Call (617) 427-2210 or click on our convenient Appointment Request Form to schedule your pet’s appointment.
Fleas & Ticks
All pets need to be free of fleas and ticks. If fleas or ticks are observed on a guest, the owner will be contacted and can have the pet treated immediately at the grooming department or the owner will need to come and pick up the pet. This is to ensure the well-being of all our guests. If we are unable to reach the owner, the pet will be treated at the owners’ expense.
Any personal items should be permanently labeled before bringing them in. We cannot accept responsibility for lost items. For safety concerns, we cannot accept rawhide, cow hooves or pig ears.